Matching Colours and Tile Policy

1. Colour Variations for Stair Nosings, Scotia & Flooring Trims

Please note that the stair nosings, scotia and transitions provided for our hybrid flooring products are designed to be complimentary colours. They are not exact matches to the flooring, and slight variations in colour may occur. This is due to the inherent differences in material and manufacturing processes. As a result, you may notice some discrepancies in shade or tone between the flooring and these accessory products. We recommend that customers consider this before making a purchase, as these variations are a normal aspect of our product offerings and are not considered defects.

2. Batch Variations in Stone and Tile Products

Our stone and tile products may exhibit minor colour differences between batches. This is a natural occurrence due to variations in raw materials and the manufacturing process. Consequently, purchases made at separate times may not be 100% matching in colour. We strongly advise customers to order the complete quantity required for their project at once to minimize any visible differences. Returns or exchanges based on batch variations are not accepted, as these are considered a standard characteristic of stone and tile products.